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privacy policy
Terms
Syngli Inc., its employees and contractors (collectively,
"Syngli") operate the Syngli “Software”. This
Privacy Policy ("Policy") covers the entire Syngli "Software", including both its web-based form
accessible at https://www.syngli.com (“Web App”) and in a form customized for certain mobile
devices
("Mobile App"). Both the Web App and Mobile Apps are services delivered to your web browser or mobile
device via computer "Servers" that we administer.
We have created this Policy for you (the "User") to explain in a straightforward way how your
information is collected, used, and protected. Special reference is made within this Policy to
"Children" (or “Child” Users) who are identified as individuals under the age of 13 years, as well as to
"Guardian" Users who are legally responsible for these Children, and to "Educator" Users who may be
employed by an educational institution as teachers, tutors, curriculum developers, information
technology professionals, or other administrators.
Special reference is also made to "personally-identifying information", such as your email address,
which could be used to identify you. All other kinds of information that you may provide to the
Software, including text, numbers, equations, audio files, images and videos, we refer to collectively
as "Content". The core units of such Content are "Premises", which are statements relating one item
(e.g. a text string) to another (e.g. an image), and which can be organized together into “Courses”.
Reference is also made to “Inkles” (singular, “Inkle”), which are units of a within-app virtual currency
that can be purchased with (but not sold for) real-world currencies, earned by activities such as
correct responses to questions, and spent on features such as new Courses.
Location of and modifications to this policy
To make this notice easy to find, we make it available through the footer of our website and main
menu of our mobile apps. Your use of the Software indicates your acceptance of this Policy, and your
continued use of the site after any alterations are made to this Policy signals your acceptance of
these changes.
We may update this Policy from time to time, at our sole discretion, with the modified Policy
effective immediately upon posting. We will post notice of any materially significant changes to
this Policy on the Software, and/or send you an email notice. We recommend that Users check this
page (https://www.syngli.com/privacy.php)
periodically for such changes.
Our commitment to privacy
Your privacy is important to us. The only personally-identifying information you are required to submit
to use the Software is either: a valid email address (in combination with a confidential password used
to verify your account) or, should you choose to authenticate your identity via a third-party site such
as Facebook, your identity as a user of such a site. We do not share this user authentication
information with other parties. If you choose to sign in to the Software via a third-party site such as
Facebook and then to navigate to your Syngli user settings page (https://www.syngli.com/settings.php) or
network page (https://www.syngli.com/networks.php), we may in loading that page allow you to retrieve
biographical data that you had previously submitted to the third-party service. However, these
biographical data are not stored on our Servers, unless and until you explicitly edit and then choose to
save these data from your Syngli user settings page. Whether you sign in to the Software via email
address and password or via third-party authentication, any personally-identifying biographical data
that you do choose to submit as part of your user profile will by default be kept private from other
parties, unless and until you explicitly elect to make parts of your profile visible to other Users of
the Software. Any other Content that you provide will be kept private from other parties or (if you
specify) shared with other Users of the Software in a way that does not publicly identify you as the
author of the information. Any email communication you have with us will be kept private, or (if we post
this correspondence on our platform for the benefit of other Users who may have similar questions as
you) published without personally-identifying information. Your Internet Protocol (IP) address, browser
or mobile device model, and other potentially personally-identifying information may be passively
transmitted to our servers when you use the Software, but we will not actually use this information to
identify you, and we will not share it with other parties.
We will not share the personally-identifying or potentially personally-identifying information you have
provided to us with outside parties unaffiliated with Syngli, for marketing
or other purposes, except as noted in the following paragraph. We will not use your
personally-identifying information in ways unrelated to the ones described in this Policy without also
providing you an opportunity to opt out or otherwise prohibit such unrelated uses. In the event of a
merger or change of ownership of Syngli, we may transfer your information
to the new ownership, under condition that your information remains subject to the Policy in effect at
the time of the change.
The only exceptions to the guarantees made in the foregoing paragraph are if we are required by law to
disclose your information to lawyers, law enforcement, government officials, or other third parties, or
if we believe in good faith that such disclosure is reasonably necessary to respond to legal process
including subpoenas and court orders; to respond to claims that we have violated the rights of third
parties, or harassed them by posting or transmitting their personally-identifying information without
their consent; to protect the safety, property, and rights of Syngli, its Users, third parties, and the
public at large; or to enforce our Terms of Use (https://www.syngli.com/terms.php). In some cases, such
disclosure may need to be made in jurisdictions outside of the United States, if we believe in good
faith that such disclosure is required by the local laws of that jurisdiction, and that such laws apply
to Users in that jurisdiction and are consistent with generally-accepted international standards.
We do not participate in link-referral or cross-marketing programs with other sites. We do not run any
kind of commercial ads, including banner ads, pop ups, or pop unders. We do not use tracking devices for
marketing purposes, such as cookies, web beacons, or single-pixel gifs. We do not send you unsolicited
communications for marketing purposes. Users who choose to upload and share Content
to Syngli may in rare cases choose to provide Uniform Resource Locator
(URL) links to third-party websites, which may have different privacy practices than ours. We have no
control over, nor responsibility for, the privacy policies of such third-party websites. We recommend
that Users read the privacy policies of each and every website and mobile app they use.
Special considerations for international visitors
Your data, including personally-identifying information and other Content, are stored and handled on our
Servers, located in California, U.S. and/or Ontario, Canada. If you are using the Software and residing
in the European Union or anywhere else around the world with data governing laws that are different from
United States law, then you are accepting and providing Syngli with a
knowledgeable consent to store and
use your personally-identifying information and other Content for the purpose of providing you with
access to the Software in accordance to the data governing laws of the United States.
Our commitment to children's privacy
To protect the personally-identifying information of individuals under 13 years of age, we comply with
COPPA (Children's Online Privacy Protection Act). We require Users to provide their birth year when
registering with the Software as a way of verifying that they are old enough to use the Software. If you
are under 13 years of age, please do not register for your own account.
If you are a Guardian or Educator responsible for a Child under 13 years of age, you may set up a Child
profile within your account. In doing so, you are providing consent on behalf of the Child
for Syngli to store and use data provided by the Child, potentially
including personally-identifying information or other Content (indeed, the same kind of data as for
other Users). As a Guardian or Educator, you will also have the ability to review response data from
Child(ren) associated with your account (similar to the ability granted to course authors, as described
below). If you learn that your Child has registered an account with Syngli without your consent, you can email us at to ask us to review and disable
the Child's profile. We recommend that Guardians and Educators instruct their Child(ren) on safe
internet practices. To maximize security of Children, we have removed any social media links from within
the Software, when accessed by Children identified as under 13 years of age.
Our commitment to data security
We have made a good faith effort to secure the information we collect online. In particular, we have put
in place appropriate physical, electronic, and procedural safeguards to prevent unauthorized access and
use of your personally-identifying information, to maintain data accuracy, and to ensure the correct use
of your data. Nevertheless, we cannot guarantee complete security, and in particular we cannot guarantee
that information you provide to us will not become available to unauthorized persons or the public at
large.
If you have chosen to authenticate using a combination of email address and password, your account
information is password-protected. Make sure to choose a strong password and to keep your password safe.
Be sure to log out once you are finished with each session when using the Software (rather than simply
closing your browser or browser tab), particularly if you are using a public computer or other shared
device, to ensure that session data are not available to other people who may use the same device.
The information we collect and store
This notice applies to all information collected or submitted on the Software.
On the Settings, Account, Sharing and Networks pages, you can enter or edit information about
yourself and/or any Child profiles you have added to your account. The types of
personally-identifying information collected at these pages include:
Your primary email address (which will serve as your username) and password, if you have
chosen not to authenticate your identity via a third-party service such as Facebook. If you
have chosen to authenticate your identity through such a third-party service, this service
may also or alternatively provide us with your profile photo, name, email address and list
of contacts who are also using the Software.
Optional information including a user image, your secondary email address, a brief personal
description, your name as well as those of any Child profiles you have added, date of birth,
gender, country of residence, spoken languages, preferred currency, highest level of
education completed, and groupings of other Users you have chosen to associate together
within one or more networks (each identified by their own .ser image, name and/or email
address).
On the Courses, Premises, Media and Tutor pages, you can enter or edit Content including Premises
about the world. The types of information collected at these pages include:
text
numbers
equations
sound files
image files
video files
metadata for any Premise, such as its relative ordering with respect to other Premises,
estimated validity, tags, explanations, and visibility to other Users.
On the Courses, Bundles, Library, Tutor and Networks pages, you can specify Course settings to
organize these Premises, and Premises shared with you by other Users, into courses of study. The
types of settings collected at these pages include those determining:
if and how a given Course is priced, and discounted when bundled with other Courses
which web and/or mobile platforms may be used to access a given Course
which Users have access to a given Course
which Premises are included in a given Course
how Premises are ordered during testing
how Premises are transformed into questions
how questions, responses and other feedback are displayed to learners
how learners may be rewarded by performance-based incentives including audiovisual
reinforcements, optional study breaks, and/or virtual-currency Inkles
On the Tutor and Stats pages, you can choose to provide responses to questions posed by the
Software. The types of information collected at these pages include:
spoken, handwritten, and typewritten responses (to fill-in-the-blank and related
questions)
selection responses accomplished by clicking, tapping or dragging movements (to
true-or-false, multiple-choice, matching and related questions)
your estimate of the correctness of responses given by yourself or other Users whose
performance data you have been authorized to edit
You may choose to send us chat messages and emails with questions or comments
about Syngli, and we may elect to keep these messages as well as your
return email address.
Like many other web and mobile applications, Syngli collects standard
log entries for each page served, potentially including your IP address, location, hardware and
browser type, language preference, URLs of web pages you visit just before and during your visit to
the Syngli website, the time and date of your use of the Software,
Software version, and record of any Software errors and crashes.
Like many other web and mobile applications, Syngli places encrypted
cookies (short strings of information) on the computer, tablet, mobile phone, or other device you
use to access the website. In our case, these "session cookies" only contain enough information to
identify you as a unique User.
The way we use information
We use the personally-identifying information that you have provided both to better design our
Software and for demographic research. We may infrequently use the email address(es) you have
provided, if any, for purposes such as sending confirmation and User authentication emails,
supplying you with news about Syngli and website upgrades,
soliciting your feedback, enabling subscription email services, notice of any change in
ownership of Syngli, etc. You will be provided with an opt-out
option to preclude further such communications from us to you, except critical emails including
those that concern your access to the Software. We may use any biographical data such as age and
gender that you and other Users have provided, in aggregate, to study how people of different
demographic groups learn, and to tailor Syngli's algorithms to
these cohorts. On occasion, we may publicly release an aggregate and non-personally-identifying
version of the biographical information from you and other Users, for instance to document
demographic usage trends. Other Users do not have access to this information, nor do we share it
with outside parties.
We use the Content that you have provided to build a database of knowledge on which you and
potentially other Users can be tested. We may use the elements of this Content (Premises) to
construct further Premises and questions, without reference to you as the author of the original
Premises. If you have elected to share the Premises you have uploaded with other
Users of Syngli,
then they will also be able to study using these Premises. You should refer to the Terms of Use
(https://www.syngli.com/terms.php) before uploading and sharing Premises, to familiarize yourself with
what kind of content we allow, and the intellectual property rights that we claim to such content.
While you may choose to include personally-identifying information in these shared Premises (for
example, sound recordings of your voice, or photos taken of you), other Users will not be able to
see that you are the User who uploaded them. We may also elect to develop standardized Courses of
study using such shared Premises. Apart from such voluntary sharing by you of Premises with other
Users of Syngli, we do not share this information with other Users or
outside parties.
We use your course settings to create Courses of study tailored for you and for those other Users
with whom you may choose to share your Content. We do not share this information with other users or
outside parties.
We use the responses you provide to questions to enable our Software to adapt its questions to your
own learning pace, and to augment and refine our Content database. Authors of the Courses you study
may also have the ability to review the responses you have provided. We may aggregate your
performance data with those of other Users, for instance to gauge the difficulty of learning a given
set of Premises, or to display to another User the average performance of many other Users. Besides
these uses of aggregate, non-personally-identifying data, we do not share this information with
other Users or outside parties.
We use the content and return email addresses of chat and email messages you send to us to answer
these messages. If you email us a question, we may publish it together with our response (but not
your name or email address) on Syngli’s help pages (including
https://www.syngli.com/help.php) to assist
other Users who may have a similar question. Apart from this usage, we do not share this information
with other Users or outside parties.
We use log entries to administer and improve the performance of the Software, to respond to your
service requests, and to diagnose unanticipated Server problems. In combination with other data you
have provided, we may also use log entries to detect anomalous or abusive User activity such as
spam, and to deal with such usage by means including temporary or permanent removal of User content
and suspension of User accounts. On occasion, we may publicly release an aggregate and
non-personally- identifying version of this information, for instance to document usage trends.
Besides this usage, we do not share this information with other Users or outside parties.
Syngli makes minimal use of cookies (and none whatsoever for marketing
purposes), using them only to
identify you to our servers at each page you visit on Syngli, e.g. so
that we do not have to ask you
for your password on each page. These cookies expire once you log out or are inactive on the site
for a certain duration. We do not share this information with other Users or outside parties.
How you can access, correct, and cancel your information
You can access and change personally-identifying information that you have provided, and which we
maintain, by logging into the Software using your username and password, and navigating to your
Syngli user settings page (https://www.syngli.com/settings.php). Guardians
will have the ability to
access and change personally-identifying information of associated Child profile(s) at the same
page. If you choose to sign in via third-party services such as Facebook, personally-identifying
information about yourself that you have previously provided to these services may be shown to you
at your Syngli user settings page, but are not maintained on our own
Servers until such time as you
explicitly edit and save the personally-identifying information on
your Syngli user settings page.
Barring technical problems, the changes you make at that page should be effective immediately. At
any time, you have the option to delete your Syngli account. If you
delete your account, the
personally-identifying information you have provided about yourself will be deleted from our
servers. If a Guardian deletes any associated Child profiles from their account,
personally-identifying information pertaining to the Child(ren) will be similarly deleted. Backup
copies of our database may temporarily preserve these deleted data and their association to you, but
these will not be available to other parties.
You can access and change any of the Content that you have provided by logging on to the Software
and navigating to the Premises page (https://www.syngli.com/premises.php). Barring technical problems,
the changes you make there should be effective immediately. If you delete a Premise, the content
(text strings, images, and/or sound files) may remain on our Servers. This applies both in the event
that you have shared the Premise with other Users, and in the event that other Users have uploaded
the same content, whether independently of you or by copying your shared Premise. But if you delete
such a shared Premise, all reference to you as the User who provided these data will be removed -
that is, the Premise will be "anonymized". Similarly, if you delete your account, all shared
Premises that you have uploaded will be anonymized. Backup copies of our database may temporarily
preserve your Premises and their association to you, even after deletion of unshared Premises and
anonymization of shared Premises, but these will not be available to other parties.
You can access and change your course settings by logging on to the Software and navigating to the
Courses page (https://www.syngli.com/courses.php). Barring technical problems, the changes you make
there should be effective immediately. If you delete your account, your course settings will be
deleted from our servers. Backup copies of our database may temporarily preserve these deleted data
and their association to you, but these will not be available to other parties.
The responses you make to questions posed to you during your study
using Syngli may be stored by us indefinitely. If you delete your
account, all explicit references to you as the User who made these responses will be removed;
that is, the responses will be anonymized.
Our records of chat and email messages from you may be stored by us indefinitely and are not
amenable to User access or alteration.
Our log entries may be stored by us indefinitely and are not amenable to User access or
alteration. Mobile app log entries may also be stored on Android or iOS servers outside of our
control.
Cookies are stored on your computer, mobile phone, or other device. If you do not wish to have
cookies placed on your device, you can adjust your browser to decline any cookies before logging
in to Syngli. Note that the Software may not function optimally
with cookies disabled.
How to contact us
Should you have other questions or concerns about this Privacy Policy, please send us an email
at .